System requirements

The system requirements to run 1ClickPicGrabber are:

• Windows 98*
• Windows 98 Second Edition
• Windows Millennium Edition
• Windows 2000
• Windows XP

* To use 1ClickPicGrabber on Windows 98 first edition, you must install Internet Explorer 5.01 or later.

1ClickPicGrabber supports all flavors of the NT-based operating systems (workstation, server, home, and professional), multiple-processor (SMP) computers, and hyper-threaded (HT) CPUs. We have not tested on Windows Server 2003, however there should be no problem using it on that version of Windows, as long as you enable third-party Internet Explorer plugins.

"What the hell?!? (Excuse my french)" Questions

General Support Questions

Toolbar Support Questions

Downloader Support Questions

FloatBar Support Questions

•  What is 1ClickPicGrabber and what does it do?
  In short: 1ClickPicGrabber helps you download large amounts of pictures/movies/whatever from any website you surf to.
  Furthermore 1ClickPicGrabber enables you to send ANYTHING you bump into online (movies and images) to your friends in a single click. On top of that 1ClickPicGrabber now has a cool new thing called the FloatBar which helps you in saving Flash and movies from websites, and enables you to zoom pictures directly in your browser - sweet!
  
  
•  What is this new FloatBar thing?
  the FloatBar is a new toolbar similar to the Pictures Toolbar already found in Internet Explorer; it's just much cooler! The difference is that you can do all sorts of cool things like zoom pictures, and of course it works with movies and Flash. Pretty neat, eh? :)
  Check out our walkthrough and the local helpsystem for more detailed information and screenshots of this sweet new tool.
  
  
•  What is the caffeine content of a Cappucino?
  On average the caffeine content of a 0,18L (ca. 1 cup or 6 oz) serving of Caffe Latte or Cappucino is 90 milligrams. For comparison, then a 0,25Liter (8 oz) serving of Coca Cola "only" contains 23 milligrams. As it is estimated that fatal doses for humans are between 1 and 4 grams of caffeine, depending on body weight and tolerance, then approx. 11 to 44 cups of Cappucino is in the "lethal" range.
  
  
•  Who the hell are you people anyway?
  Zabersoft Inc. is owned by Arni H. Johannesson a citizen of the great state of Denmark and Michael Dunn - A C++ guru from sunny Los Angeles, CA
  Furthermore parts of 1CPG was developed by Giorgio Braga from Italy and YUJIE ZHOU (Oliver Zhou) from The Peoples Republic of China (and the theres a whole bunch of other people who have contributed over time... You know who you are!)
  
  Or well, in reality we are a warfaring species from the neighbouring spiral galaxy of Andromeda. Our mission: To find the best cheeseburger this universe has to offer
  
  
•  What is the airspeed velocity of an unladen swallow?
  The average cruising airspeed velocity of an unladen European Swallow is roughly 11 meters per second, or 24 mph.
  (Source: Estimating the Airspeed Velocity of an Unladen Swallow. Corum, J. http://www.style.org/unladenswallow/)
  
  

•  I have problems with the PasteCards editor!
  Most problems with the PasteCards editor is with Popup Blockers and the built in blocker in Windows XP Service Pack 2.
  In the local help (Control --> Help) we have compiled a page which should help you in making PasteCards work with SP2 and other common popup blockers. Click on "PasteCards!" in the menu, and at the bottom of that page you will find a troubleshooting section
  
  
  
•  I tried installing the Grabber, but the installer is broken!
  There were numerous problems with the v2.0 and v2.01 installer. The issues were as follows:
  * Installer freezes on the first page and user cannot install on certain WinXP systems. However changing to windows 98 compatibility mode solved this issue.
  * Could not install on Windows 2003 server
  * Cosmetic problems
  
  But if you have your hands on the new v3.0 and you still experience problems, then please send us an email at support@zabersoft.com and let us know whats going on so we can fix it!
  
  
•  Problems showing the 1ClickPicGrabber toolbar
  After installing 1ClickPicGrabber, run Internet Explorer and activate the 1ClickPicGrabber toolbar. Click View, point to Toolbars, and click 1ClickPicGrabber. The 1ClickPicGrabber toolbar will appear in the rebar at the top of the Internet Explorer window, along with the menu and any other toolbars you have activated.

  

  

  You can move and resize the toolbar to the size you like. Click and drag the "1CPG" label, or the toolbar's gripper, and move the toolbar to any position in the rebar. If you cannot see the toolbar, it may be minimized at the far right size of the Internet Explorer window, as shown here:

  

  If you cannot move the toolbar, and no grippers are visible, click View, point to Toolbars, and click Lock the Toolbars to turn off the lock feature. You will then be able to move and resize the toolbars.

  
  
•  Problems with the Toolbars menu

  If you are using Internet Explorer 5.0, the Toolbars menu will show multiple Radio items. This is an Internet Explorer bug that causes all toolbar extensions to show up in the menu as Radio. The last Radio item on the menu should activate the 1ClickPicGrabber toolbar.

  If you have other toolbars installed, the Toolbars menu may begin to malfunction. For example, if you have the Google toolbar installed, the Google item on the Toolbars menu may activate 1ClickPicGrabber, and vice versa. Again, this appears to be an Internet Explorer bug that appears when several toolbars are installed.

  
  
  
  
•  I just grabbed some images from a website, and 1ClickPicGrabber has overwritten/replaced some existing files!
  This is a rather rare problem, but it does crop up once in a while.
  If you grab from sites where the URL is something like "model1/pics/gallery.html" and "model2/pics/gallery.html" then these will "collide" on your harddisk as 1ClickPicGrabber uses the top-most directory in the URL to name the path on your machine ("/Pics/").
  This may then in turn result in files being overwritten. (If they have the exact same names on the server that is)
  
  This is not a very frequent issue, but can happen on sites where the admins don't use 1ClickPicGrabber ;-)
  
  The problem is, that we can't just check the file system for the existing files, because the first gallery dir might not have been created yet. Despite this, we believe we have found a solution for this problem, and it will be adressed in a maintenance release soon.
  What you can do currently, is (This is a very annoying process, as it has to be done every time you want to avoid these colissions, but it will fix the problem):
  
  1. Disable automatic downloading in the Grabber (So it won't start overwriting your files as soon as you click "Grab")
  2. Go to your "My Documents" directory and locate the file "1CPG_Download.txt". Open this file with NotePad or any other text-editor
  3. In your example, you would then do a search/replace on "\Pics\" and replace it with something like "\NEW\"
  4. Save the file and start downloading in 1CPG
  
  
  
•  I uninstalled the Grabber, but the rightclick context menu items still present in Internet Explorer!
  A small bug in the unregistration code in the 1CPG toolbar DLL caused this issue. This issue was solved in v2.02 but if you for some reason still experience this problem then you can either manually remove the offending registry keys that cause this problem:
  Start regedit.exe (Start-->Run-->"regedit.exe")
  Go to HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt
  Delete any keys under MenuExt that start with "1CPG", also delete "Select for PasteCards"
  OR
  Download the latest version, install it and then uninstall again. Voila!
  
  
•  I have lost my license key, how do I retrieve it?
  To get hold of your license key again, simply write an e-mail to support@zabersoft.com where you give us your name and contact information. It is preferable that you use the same e-mail address as you used when you originally registered. We will then generate and send the key to you ASAP.
  Optionally you can take a look at Knowledge Base Article KB0009 - Lost license key and registration instructions
  
  
•  Anyway, what's the deal with all the llamas??
  The story of the Zabersoft llamas is long and irrelevant to pretty much everything we do, and most likely none of you really care anyway.
  All we can reveal is, that it involves beautiful women, romance and a dramatic plot.
  Anyway, as long as we think the darn things are cute, then you will just have to live with the sweet smell of freshly squeezed llama all over this website!
  
  The other day we had an e-mail asking whether we were in some sort of rivalry with the Nullsoft llama (the creators of Winamp), which incidentally is also their logo. To this we reply:
  Darned, we just keep the llamas around to feed our zaber-tiger! And in any case we aren't nearly as sick as those people and use it as our logo. Heck, they have even named their llama!
  Perverts...

•  SkinFinder isn't working or acting weird!
  This problem can be caused by a number of things:
  
  1. If you click "Grab!" before a page has fully loaded, then 1ClickPicGrabber will not analyse the images on the page. Please let the page load completely before grabbing, or hit the "Stop" button in your browser first.
  2. You have set your percentage too high or reversed the SkinFinder logic. In our experience setting a percentage below 20% is best if you want to be sure to grab all pictures with skin. However, as there are so many billions of different images with different lighting and skin types, then SkinFinder will often let perfectly good images fail the test if your percentage is too high.
  Please check out the Help which comes with 1ClickPicGrabber to read up on how to configure SkinFinder.
  3. As seen in Knowledge Base Article KB0005 then SkinFinder only works with certain GIF images
  
  
•  I'm using the new user/password feature, but it isn't working!
  If you want to grab files from a site (HTTP or FTP) that requires a user name and password, you can tell 1ClickPicGrabber your user name and password so it can use them when downloading the files. In the new v3.0 a lot of improvements have been made, so the grabber should work for sites which don't show the user/password in the URL itself, for example:
  
  

  http://joeblow:pass123@www.example.com/galleries/1/pics.html

  
  
  Furthermore 1ClickPicGrabber has new referrer spoofing code which should fix most problems with secure sites.
  However, if the site uses another method of logging in, such as cookies, then 1ClickPicGrabber cannot log in because the background downloader runs separately from the browser, and doesn't have access to cookies or other means of HTTP authentication.
  
  
•  I click Grab while downloading some files, and the darn thing freezes/crashes!
  This problem happens when you click a grab button while the downloader is getting some files in the background. Basically it is a deadlock problem when the toolbar and the downloader try to update the download list simultaneously.
  
  This problem has been solved in the new v2.02 released May 24th 2004. - Use AutoUpdate to update your version or download it now!
  
  
•  I wanted to grab some Flash or an embedded movie from a website, but 1ClickPicGrabber didn't get it!
  1ClickPicGrabber does support downloading of Shockwave Flash files and movies from websites, however the grabber is limited in this respect as it cannot grab material which is embedded on the website with the Toolbar. This means any movie or flash objects which plays directly in your browser.
  To Grab (save) embedded material you can now in v3.5 use the cool new FloatBar!!
  
  
•  In Internet Explorer I see an error in the statusbar (Frame error) and 1ClickPicGrabber hasn't grabbed all the files on the page, what's going on?
  When grabbing a frameset, an error will occur for each frame that is viewing a domain that is different from the domain that the tag is in. When grabbing a page that contains an [IFRAME], an error will occur if the [IFRAME] targets a different domain than the page that is in embedded in. This is an Internet Explorer security restriction, since allowing cross-domain access to scripts or plugins can lead to the user's personal data (e.g, cookies) being compromised.

•  The downloader won't download a file (A red cross appears in the download list), what's up?
  The background downloader now sends a HTTP referrer header in its HTTP GET requests in Version 3.0 upwards. Some web servers will not allow files to be downloaded without that header. Other servers will also check that the referrer is in the same domain as the file being downloaded. This is a security precaution, and a way to block robots and spiders from crawling the site. When a server rejects a download due to a missing referrer, it may serve a short HTML page instead which is intended to explain why the file could not be downloaded.
  So, this problem should be fixed in v3.0, but this problem can also be caused when content is linked to through scripts (ASP/PHP) which serve the image or content on a new HTML page. In which case the downloader will fail on the download.
  One last thing to try is to set the new network timeout setting found on the general options page to a higher value than the default. Sometimes webservers are slow at responding to the downloader, or if you have a slow connection, and if the timeout is set too low then the download will fail.
  
  
•  1ClickPicGrabber only downloads 1 file at a time.
  The free trial version of 1ClickPicGrabber is limited to grabbing 300 files. When the trial period is over this behavior kicks in. You are however free to use 1ClickPicGrabber, you just have to click "Start" for every file you download.

•  I wanted to save a movie with FloatBar but it didn't work!
  The FloatBar is a brand new addition to 1ClickPicGrabber which still has a few "issues". One of which is saving certain embedded movies is impossible in the current version as the files are protected on the webserver where it is located. We are actively trying to improve the reliability of the FloatBar, but for now: If something doesn't work, thats just too bad...
  You are of course more than welcome to post in the Forums and/or mail us if you see any funkyness in FloatBar.
  
  
•  No matter how much I point, the FloatBar doesnt want to pop up!
  If the FloatBar doesnt pop up when you hover over an image or movie, then the reason can be twofold:
  
  * Either the image or movie dimensions are smaller than what is defined in the FloatBar options as the minumum triggering size. This is to avoid having the FloatBar pop up all the time above small pictures such as buttons.
  
  * The page containing the image or movie has set a META tag variable which says that the webmaster prefers that FloatBars do not appear
  
  However, the solution is simple: You can ALWAYS force the FloatBar to show above an image or mov